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Goals & Milestones
Add Strategic Goal
Clear sample goals
Strategic Goals
Goal
Description of goal
Improve customer service
Improve our customer satisfaction rate across the board
Mobile app
Launch a mobile app
Partnership Strategy
New partnerships strategy
Enterprise ready
Get certificates to be enterprise ready
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Add Milestone
Clear sample milestones
Roadmap Milestones
Milestone
Strategic Goal
Start Date
End Date
Team
Roll out NPS system
Improve customer service
1/11/22
3/5/22
Customer Support
Training support reps
Improve customer service
1/19/22
3/28/22
Customer Support
Cutsomer survey monitoring
Improve customer service
3/8/22
5/31/22
Product
App sketches
Mobile app
2/6/22
5/6/22
Product
Testflight in app store
Mobile app
4/5/22
6/10/22
Product
Focus group established
Mobile app
4/20/22
8/23/22
Marketing & PR
Reach out to top tier partners
Partnership Strategy
1/27/22
4/10/22
Product
Reseller strategy
Partnership Strategy
1/19/22
4/14/22
Marketing & PR
Cross-marketing campaign
Partnership Strategy
7/10/22
9/30/22
Sales
SOC II compliance
Enterprise ready
5/19/22
8/24/22
Product
Independent auditors
Enterprise ready
3/19/22
6/3/22
Product
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