Instructions
Set up interviews with 5 customers that experiences the problem identified in . Be sure to confirm the appointments a day or two before the interviews During the interviews, show the customer the prototype and take notes Do a debrief by grading the prototype steps and making a plan for the future.
Grade the prototype
Hopefully you took some risks during the sprint. If you did, there will be parts of the prototype that performed better than others. Grade each piece in prototype based on how well customers reacted to it.
1 = an efficient failure: the customer didn’t understand or like it at all
3 = flawed success: overall a success, but with a few parts you need to refine
5 = a perfect success: no tweaks needed
Make a plan
What we learned...
What surprised us...
Next steps...